Deliveries and returns

- SHIPPING FEES

The contribution to shipping costs for mainland France is calculated automatically according to the weight of your order and the carrier chosen.

Shipping costs for shipments to Corsica, Dom Tom and any other country outside mainland France will be calculated on request.

Any customs fees remain the responsibility of the recipient.

- MODES, SHIPPING AND DELIVERY TIMES

Your orders are processed within the deadlines specified for each product. The packages are prepared upon completion of manufacturing.

For all shipments to mainland France:
Unless specifically requested, transport is provided by Lettre Verte, Colissimo, Chronopost Relais or Chronopost.

For deliveries to relay points, the customer has eight days to collect their package. After this time, the package will be returned to the sender. The sender cannot be held responsible in the event of non-collection by the customer.

For all shipments outside mainland France :
The carrier will be chosen jointly between the seller and the end customer.

Unless otherwise noted, costs will be charged to the customer.

- RETURN OF PRODUCTS

    You have a right of return of 14 days after receipt of the package to return it to us, in its original packaging, and obtain a refund or exchange. Returned products must be unused and undamaged.

    During this period, the package return guarantee is complete: no justification will be requested. For any returned item that you have paid for, the following terms apply:

    - The product is returned simply because you are not satisfied: refund of the product, return costs at your expense.

    - The product is returned for a reason that is the responsibility of LE COIN DU SAVONNIER: reimbursement of the product, shipping and possible return costs.

    To process your requests, we kindly ask you to specify your first and last name, address, order date and order number. We will not be able to take into account any incomplete request. Packages must be returned to the following address:

    THE SOAPMAKER’S CORNER
    78 rue de Milly

    91820 Boutigny sur Essonne
    06.21.57.04.60
    contact@lecoindusavonnier.fr

    The refund will be sent to you no later than 14 days after receipt of the products.